Job sheet generation
Create service requests, generate computerized job sheets with detailed customer and product information.
Assign users to opened job sheets. Technicians for initial inspection and service, logistics operator for pick-up and delivery.
Record initial inspection reports, revise estimated cost, if any, move job sheet to either RWR, PNA, pending or service.
Input service details, list spare parts used and close the service.
Service billing and delivery
Generate invoice for non-warranty services and deliver devices to customers. Select free service option for warranty services.
Payment receipts and confirmation
Keep track of payment details, pending payments and confirm their receipts.
Carry In Services
Customers walk into your services center with the product. This process covers job sheet generation, initial inspection, service and billing.
Onsite service process covers request generation, technician assignment, inspection, service and billing.
Pickup-delivery repair services process covers request generation, pickup assignment, pick up confirmation, product receipt, inspection, service, billing and delivery.
SMS & Email Updates
Customers love proactive status updates. Keep them posted with job sheet creation, service completion, delivery confirmation messages and emails. Minimize paper transactions with attached copies of job sheets and invoices.
Get day to day insights of your business. Understand, manage and enhance your growths.
Collection reports and more
Keep your spare usage count intact. Services integrated with inventory helps you to track parts consumption in each repair.